Frequently Asked Questions
Our standard shipping fees are ৳60 inside Dhaka and ৳120 outside Dhaka. Heavy or oversized items may incur additional charges.
Delivery inside Dhaka takes 1–3 business days. For destinations outside Dhaka, it typically takes 3–5 business days.
Yes, we offer Cash on Delivery across almost all locations in Bangladesh. You can inspect the package before paying the courier agent.
We accept Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, Rocket), and major Visa, Mastercard, or American Express debit/credit cards.
If you receive a damaged, defective, or incorrect item, you can request a return or replacement within 7 days of delivery. Items must be unused and in original packaging. Please fill out this form to submit your request.